This Privacy Policy outlines how our firm protects your privacy and how we comply with the requirements of the Privacy Act 1988 (Cth) the (“Act”).This Privacy Policy sets out our policy in relation to the protection of personal information, and our approach to the use of such information.
In this Privacy Policy, ‘Batey Vigors’, ‘the Firm’, ‘we’, ‘us’, and ‘our’ is a reference to Batey Vigors Accountants.
WHAT IS PERSONAL AND NON-PERSONAL INFORMATION
We collect “‘Personal information’ and “Non-Personal Information”
Non-Personal information includes information that cannot be used to personally identify you.
Personal Information means information or an opinion (including information forming part of a database) about an individual whose identity is apparent or can reasonably be ascertained. The Privacy Policy does not apply to personal information we have collected that is exempt under the Privacy Act, for example employee records.
Should you choose not to provide the Firm with your personal information when requested, the Firm may not be able to respond to your request or provide you with the goods or services that you are requesting.
TYPES OF INFORMATION THE FIRM COLLECTS AND HOLDS
Batey Vigors is an Accountancy and Taxation Firm. We provide advice to individuals and businesses including Taxation & Accounting advice.
The type of information the firm collects and holds can depend on the relationship with the firm. For example,
Candidate: seeking employment with the Firm, the Firm may collect details including, name, address, email address, contact telephone number, gender, age, employment history, references, resumes, medical history.
Supplier: a supplier of the Firm, the Firm may collect details including, name, address, email address, contact telephone number and information about goods and services supplied to you.
Customer: a customer of the Firm, the Firm may collect details including name, address, email address, contact telephone number, bank account details, taxation records, accounting and financial records.
Sensitive information: the Firm will only collect sensitive information where consent to the collection of the information and the information is reasonably necessary for one or more of the Firm’s functions or activities. Sensitive information includes, information or an opinion about, ethnic origin, criminal record and health information or genetic information, sexual preferences and religious beliefs.
HOW WE USE AND SHARE INFORMATION
Personal Information
We collect your personal information from you directly (for example, when we
Communicate with you in person or over the phone, when you send us correspondence (including via email), when you complete a questionnaire, form or survey, or when you subscribe to our publications).
It may be necessary from time to time for us to collect your personal information from a third party. For example, we may collect your personal information from your employer where they are our client, from your personal representative or a publicly available record.
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications. These vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. The Personal Information you provide to our firm is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, inform users about promotional offers.
Non-Personal Information
We may use this information for internal purposes, including administering our services, diagnosing problems, generating statistics and trends, and improving the quality of our products and services. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
WEB SERVER LOGS
When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically.
Examples of the information we may collect include:
- Your unique Internet protocol address
- The name of your unique Internet service provider
- The city, state, and country from which you access our website
- The kind of browser or computer you use
- The number of links you click within the site
- The date and time of your visit
- The web page from which you arrived to our site
- The pages you viewed on the site
- Certain searches/queries that you conducted via our website
The information we collect in web server logs helps us administer the site, analyse its usage, protect the website and its content from inappropriate use, and improve your experience.
HOW WE PROTECT YOUR INFORMATION
We implement security measures designed to protect your information from unauthorised access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption and firewalls However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these liked sites. We seek to protect the integrity of our site and welcome any feedback about these sites.
ONLINE PRIVACY POLICY
This online privacy policy applies only to information collected through our website and not to information collected offline.
CHANGES TO OUR PRIVACY POLICY
The Firm reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Batey Vigors will make every effort to communicate any significant changes to you via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.
COMPLAINTS
You have a right to complain about the Firm’s handling of your personal information if you believe the Firm has breached the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act)..
If you wish to make such a complaint to the Firm, you should first contact the Privacy Officer in writing. Your complaint will be dealt with in accordance with the Firm’s complaints procedure and the Firm will provide a response within a reasonable period.
If you are unhappy with the Firm response to your complaint, you may refer your complaint to the Office of the Australian Information Commissioner.
CONTACTING US
Firm Privacy Officer
Telephone: 02 6652 7222
Email: admin@bvaccountants.com.au
Postal address: Batey Vigors Accountants
PO Box 345
Coffs Harbour NSW 2450
This policy was last updated in August 2018
